What We Collect and Why We Collect It
When you register, we collect your name, contact details and account credentials. When you fund your account using Touch 'n Go eWallet, Boost or GrabPay, our payment processor records the transaction reference — we do not store your full wallet credentials on our servers. We also
-
1
collect device type, browser session data and IP address to maintain account security and detect unusual login activity. Usage data — which sections of the site you visit, how long sessions last — helps us improve the account journey. Where you contact our support team, those
-
2
conversation records are retained to help resolve follow-up queries. We do not sell your personal data to third parties. Sharing only occurs where required by law, by a payment partner processing your DuitNow or FPX transfer, or by a fraud-prevention service we have contracted under a
-
3
strict data-handling agreement. Players in Kuantan and elsewhere in Malaysia have the right to request a copy of their stored data, ask for corrections, or withdraw consent for non-essential processing at any point by writing to our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.